FAQ
- How do I get a quote?
- How do I book the band, musicians, or DJ?
- How do I change or update details about my event?
- Do you have a discount if I book more than one form of entertainment?
- What is your cancelation policy?
- How do I make payments?
Q: How do I get a quote?
A: On most pages there is a Request Pricing and Demo Recordings link or a Get A Free Quote button. These links will allow you to request information on specific musicians, groups or DJ services. Shortly after we receive your request, you will receive an email with detailed information and pricing. Email us back or call us a (888) 507-9997 to reserve your performers.
Back to top
Q: How do I book a band, musicians, or DJ?
A: Call (888) 507-9997 and your booking agent will start your file, send you an agreement, and set you up with your client area so that you can start planning for your event, and send. Send a signed copy back to your agent and you are all set. There is a 50% deposit due with the agreement. All major forms of credit cards are accepted.
Back to top |
Q: How do I change or update information about my event?
A: If you reserved our DJ services for your event then just go to the home page at www.premiermusic.com and click on Client Login at the top of the page. Enter your event date and your password is your last name with a capitol first letter. This is your personal client area where you will have access to a planning form, timeline form and you can also create a playlist or do-not playlist.
If you reserved a musician or musical group with us then call the Premier Music customer service at (888) 507-9997.
Back to top |
Q: Do you have a discount if I book more than one form of entertainment?
A: Yes, book our DJ service and ceremony musicians and get a 10% discount on your ceremony musicians. Book classical musicians for your cocktails and a variety band for your dance and get a $100 discount. It's as simple as that.
Back to top |
Q: What is your cancelation policy?
A: Your music is fully booked when you provide a signed contract and non-refundable 50% deposit. As most of our performers can only perform once a day, our contract to you is considered to be a reservation of your performer, any other potential bookings will be refused for that performer. Cancel your entertainment 45 days before your event and only thing you are liable for is the deposit we retained to reserve your performer for your date.
Back to top |
Q: How do I make payments?
A: When you receive your e-signature agreement to reserve your performer, enter your deposit information in the appropriate text boxes. You will be charged a 50% deposit when you submit your agreement. Your balance will be charged to your card 2 weeks prior to your event. A receipt will be emailed to you for both transactions. If you are uncomfortable with entering your payment information on the e-signature document then just call in your payment to (888) 507-9997. You can also fax in your agreement to 1(888) 264-9010.
Back to top |
